Back to Troubleshooting
Data sync and wearable connection issues
8 min readUpdated January 18, 2025
Data sync and wearable connection issues
Resolve syncing problems between Kivly app, devices, and wearables.
Data not syncing between devices
Check internet connection
- Ensure both devices online
- Try different network
- Disable VPN temporarily
Force manual sync
Mobile: Pull down on dashboard to refresh
Web: Click sync icon or hard refresh (Ctrl+Shift+R / Cmd+Shift+R)
Sign out and back in
- Sign out on problematic device
- Wait 30 seconds
- Sign back in
- Check if data syncs
[Additional comprehensive content...]
Tags
syncwearablesdataconnectiontroubleshooting