Connecting wearable devices

Enhance your Kivly experience by connecting your fitness tracker or smartwatch for automatic activity tracking and deeper wellness insights.

Supported devices

Fitness trackers

• Fitbit (all models from 2020+)
• Garmin (Vivosmart, Vivoactive, Forerunner series)
• Whoop
• Oura Ring
• Xiaomi Mi Band 5+

Smartwatches

• Apple Watch (Series 4+)
• Samsung Galaxy Watch (3+)
• Wear OS devices
• Amazfit watches

Health platforms

• Apple Health (iPhone)
• Google Fit (Android)
• Samsung Health
• Huawei Health

Benefits of connecting wearables

Automatic tracking:

• Steps and distance
• Active minutes
• Heart rate variability
• Sleep duration and quality
• Calories burned

Enhanced insights:

• Correlation between activity and mood
• Recovery recommendations
• Personalized intensity suggestions
• More accurate wellness scores

Reduced manual entry:

• Activities log automatically
• Sleep tracked without input
• Exercise sessions detected
• Passive data collection

How to connect your device

Apple Watch / Apple Health

1. Open Kivly app on iPhone
2. Go to Settings → Connected Devices
3. Tap Apple Health
4. Tap Connect
5. Choose which data to share:
   • ✓ Mindful Minutes
   • ✓ Workouts
   • ✓ Heart Rate
   • ✓ Sleep Analysis
   • ✓ Steps
6. Tap Allow to grant permissions

Syncing: Data syncs every 2 hours automatically, or manually via Pull to Refresh.

Fitbit

1. Open Kivly app
2. Go to Settings → Connected Devices
3. Tap Fitbit
4. Log into your Fitbit account
5. Authorize Kivly to access:
   • Activity & Exercise
   • Heart Rate
   • Sleep
   • Profile
6. Tap Authorize

Syncing: Real-time sync throughout the day. Manual sync available in settings.

Garmin Connect

1. In Kivly app, go to Settings → Connected Devices
2. Select Garmin
3. Sign into Garmin Connect
4. Grant permissions for:
   • Activities
   • Daily Summary
   • Sleep
   • Heart Rate
5. Confirm connection

Syncing: Syncs every 4 hours. Force sync by opening Kivly after a workout.

Oura Ring

1. Open Kivly app
2. Navigate to Settings → Connected Devices
3. Choose Oura
4. Log into your Oura account
5. Select data to share:
   • Sleep Stages
   • Readiness Score
   • Activity
   • Heart Rate Variability
6. Authorize connection

Syncing: Syncs each morning with previous night's sleep data.

Google Fit (Android)

1. Open Kivly app
2. Go to Settings → Connected Devices
3. Select Google Fit
4. Choose your Google account
5. Grant permissions:
   • Activity recognition
   • Body sensors
   • Location (for outdoor activities)
6. Tap Allow

Syncing: Continuous background sync when connected to internet.

Managing connected devices

View connection status

Check if devices are syncing:

1. Settings → Connected Devices
2. Look for green checkmark ✓
3. See "Last synced" timestamp
4. Tap device to see sync details

Disconnect a device

1. Settings → Connected Devices
2. Select device to disconnect
3. Tap Disconnect
4. Confirm action

Note: Historical data from the device will remain in Kivly. Only future syncing stops.

Reconnect after disconnection

1. Follow the original connection steps
2. Historical gap may exist for disconnected period
3. Syncing resumes from reconnection time forward

Troubleshooting sync issues

Data not syncing

Check these first:

1. Device has battery power
2. Kivly app is updated
3. Wearable device app is updated
4. Internet connection is stable
5. Permissions weren't revoked

Force a sync:

1. Open wearable device app
2. Ensure latest data is there
3. Open Kivly app
4. Go to Connected Devices
5. Tap Sync Now on the device

Duplicate data appearing

If activities show twice:

1. Check which devices are connected
2. Disconnect redundant sources
3. Contact support to clean duplicates

Prevention:

• Connect primary device only
• Use platform integrations (Apple Health, Google Fit) instead of individual devices
• Disable auto-tracking in Kivly if wearable handles it

Missing sleep data

Common causes:

• Sleep tracking not enabled on wearable
• Permissions for sleep not granted
• Wearable didn't detect sleep
• Sync happened before morning update

Solutions:

1. Check wearable's native app for sleep data
2. Verify sleep permissions in Kivly
3. Manually add sleep if data is incorrect
4. Contact support if chronic issue

Heart rate not showing

Verify:

• Wearable tracks heart rate (not all do)
• Heart rate permission granted to Kivly
• Wearable worn properly for tracking
• Recent sync completed

Privacy & data usage

What Kivly accesses

We only request data relevant to wellness:

• Activity and exercise
• Steps and active minutes
• Sleep duration and quality
• Heart rate and HRV
• Basic profile info (age, height, weight)

What we don't access

• GPS/location tracking (unless you enable)
• Contact information
• Photos or media
• Payment information
• Unrelated health data

Your control

• Grant/revoke permissions anytime
• Choose specific data types
• Disconnect devices instantly
• Delete historical data
• Export your data

Data security

• All wearable data encrypted
• Secure API connections
• HIPAA compliant storage
• Never sold to third parties

Learn more about data protection

Best practices

For accurate tracking:

• Wear device consistently (especially at night)
• Keep device charged
• Update device firmware regularly
• Sync at least once daily
• Verify data periodically

Optimize battery life:

• Disable continuous HR if not needed
• Reduce sync frequency if possible
• Turn off GPS for indoor activities
• Update to latest firmware (often improves battery)

Maximize insights:

• Connect primary device only
• Enable all relevant permissions
• Review weekly sync summaries
• Provide feedback on unusual data
• Update wellness goals as fitness improves

Alternative: Manual tracking

If you don't have a wearable:

• Manually log activities in Kivly
• Use smartphone sensors (steps, stairs)
• Estimate based on perceived effort
• Focus on consistency over precision

Learn about manual activity logging

Need help?

• Fixing sync problems
• Understanding activity data
• Wearable device compatibility
• Contact support for device-specific issues